All Hosting Companies Are Not Created Equal

There are big differences among hosting companies. Here are some things to consider when you are shopping for one:

  • Do they often have site downtime?
  • How long has the company been in business?
  • Is the company reselling from another source?
  • Are site add-ons available (form mail, WordPress, statistics panel, etc.)?

and most important:

  • Is 24-hour phone support available? If so, what is the average wait time?

Avoid cheap hosting companies or resellers. You are likely to regret your decision down the road. You also may end up paying more in the long run.

Godaddy’s telephone support is excellent, and their reps are usually courteous and patient.

If you don’t need immediate responses to your support issues, Dreamhost is another option. They respond reasonably quickly when you send them a trouble ticket, and they allow a limited number of callbacks with some hosting packages.

Novice website owners often think that they will never need to contact their hosting company regarding issues that arise; perhaps about half the time, this is not true.

Be sure to keep your user name, password and pin number readily available in case of emergencies. You never know when you will need them.

Set up a Godaddy account here.
Set up a Dreamhost account here.


About Christopher Merrill

Christopher Merrill is a Chicago freelance website designer, doing business since 1999. Specializing in website design for small- to mid- sized businesses and individuals, Christopher Merrill works closely with his clients to provide high-quality website design at an affordable price. Mr. Merrill has designed over 200 websites for his clients in Chicago and nationwide during the past decade. Christopher Merrill prides himself on providing an honest, hands-on approach with each individual client, in a friendly, relaxed atmosphere. Turnaround and response time are kept to a strict minimum, and Christopher Merrill is always ready to respond to all of your questions, whether you are looking for a Web design solution, or working closely with him to update your already-existing site.
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