One of the most common errors made by fledgling and experienced web designers alike is to fail to double check files to make sure the new versions have been saved and uploaded completely to the server.
This may sound like a small thing, but it can mean the difference between making the sale and not making the sale, especially if you are replacing vital contact information.
If your phone numbers or email addresses are incorrect on your site, it won’t matter how wonderful your site looks: the only thing the user will remember is that they tried to contact you and you didn’t respond. From now on they will think of yours as the website they reached out to — and got nothing in return.
Always be careful to check and double check the email links on your site to make sure that you will be able to respond quickly when users reach out to you.
If you have spam blockers on your email retrieval program, consider removing them so as to not lose possible paying customers.
And when you do respond to the client, consider sending them back to your website for further information: repeat visits are detected by search engines, and can help to boost your rankings.
